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Recently from the blog.

What Did You Make It Mean?

I’ve written on this topic before, but the recent United Airlines fiasco has brought it back front and center for me, and hopefully for you. The concept is simple – whatever reactions I have (or you have) to people or situations, especially emotional reactions, are based upon what I make […]

Seven Questions that Will Transform Your Life

Yes, that’s what I said – questions that will transform your life, and also your business and relationships. Why so confident, you ask? First, because I believe in the power of questions – well-framed questions – to elicit more impactful solutions and to heighten awareness. Second, because the brilliant philosopher […]

Assessing the ROIS

You’re probably guessing that this post is about ROI’s (Return on Investment), but you’re wrong. It’s about a concept that came to me during a recent leadership keynote I delivered. I was talking about one of my favorite topics – the ways that soft skills (e.g. people skills, social skills, […]