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Three Shifts in Leadership

Yesterday, I spoke for a group of association leaders on the topic of snow globe leadership, and I want to share with you the core of this message. The most common question I get is why snow globes, and the answer is simple: snow globes are one of the most […]

Now Is the Time for Feedback

Hopefully, we all know the value of feedback – whether we’re gifting others with honest feedback or receiving it ourselves. The trouble with feedback is not a failure to see its value, but a failure to express that value through our actions—for example, failing to care enough to make time […]

Showers and Leadership

What you say? Showers cannot have anything to do with leadership, but indeed they do. Think about the best way to turn on your shower to get hot water. Do you turn the temperature to cold and then slowly turn up the heat, OR do you turn the heat all […]