Communication and Commitment

CWhen it comes to communication as leaders and team members, we have six different ways of “communicating” about things we want to do or accomplish, but only one of these choices is a clear commitment that invokes personal integrity and accountability. This is also true when it comes to personal […]

The Illusion of Accountability

One of the first questions I ask business owners and leaders who come to me for a consultation is, “How are you doing with accountability?” Typically, when leaders are honest with themselves the answer is either “We could do a lot better” or “We are terrible at it.” Certainly, it […]

Assessing the ROIS

You’re probably guessing that this post is about ROI’s (Return on Investment), but you’re wrong. It’s about a concept that came to me during a recent leadership keynote I delivered. I was talking about one of my favorite topics – the ways that soft skills (e.g. people skills, social skills, […]