Three Shifts in Leadership

Yesterday, I spoke for a group of association leaders on the topic of snow globe leadership, and I want to share with you the core of this message. The most common question I get is why snow globes, and the answer is simple: snow globes are one of the most […]

Now Is the Time for Feedback

Hopefully, we all know the value of feedback – whether we’re gifting others with honest feedback or receiving it ourselves. The trouble with feedback is not a failure to see its value, but a failure to express that value through our actions—for example, failing to care enough to make time […]

Where Are You?

As I was riding to the airport last Friday morning, my Uber driver received a phone call and I saw the displayed name of the caller: MOM. It reminded me that that name no longer pops up on my phone – not since Mom passed away in January. Rather than […]

In Search of Wisdom

Do you ever think about wisdom? The idea recently leapt into my consciousness, and I realized that it’s not a concept that I (or anyone else) seem to think much about. What struck me is that wisdom is such an essential part of leadership, yet we rarely think of it […]

The Power of One Word

Recently, I heard the following communication thought: “Don’t offer blah, blah, blah when blah is enough.” It was a simple message about the ways we are imprecise in our communication, resulting in us saying more than we need to. Thus, one leadership lesson for all of us is to simplify […]

The Leadership Quadrant

I’ve written before about Stephen Covey’s four quadrants from his impactful book 7 Habits of Highly Effective People. Recently, Covey’s four quadrants, especially one quadrant in particular, have been the focus of many of my coaching sessions. This quadrant and the work done (or not done) in this arena is […]

Trust Starts With You

Here’s a truth that I’ve learned in business and in life – it’s all about trust. Trust is the problem. Trust is the opportunity. Trust is the gap. Trust is the answer. No matter how you label your issues or challenges (e.g. communication, feedback, accountability, teamwork, etc.), it always comes […]

Mercy … Please

While there’s certainly plenty of room for mercy for others, today I’m talking about mercy towards yourself. More specifically, the need to stop beating yourself up over every little thing. I’ve written on this topic before, but I hear people doing it to themselves every day. What I’m talking about […]

Help Them See It

During several recent coaching sessions, I was talking with leaders about the importance and necessity of helping their team members seeissues, shortcomings and opportunities to improve. Through these discussions, it became clear that managers and leaders usually fit somewhere in a range of approaches – only one of which is […]

Most Powerful Words

During a recent personal retreat, I heard a speaker share several examples of powerful and empowering words – what he called the most powerful words– and over the past month I’ve added on to this list. Most important, I’ve started to realize that using these words with our team members […]