The New KPI

I’m guessing that most of you are familiar with the term or concept of a KPI – a key performance indicator. Leaders and organizations embrace KPI’s in different ways and to different degrees – from occasional reference to them to putting KPI’s at the forefront of all strategic planning and […]

Stop Shoulding on Yourself (and Others)©

If you know me, you know that I believe in the power of words to empower or disempower, especially the words we use about ourselves. You also know that I have given up a long list of words: can’t, try, someday, never, impossible, okay and busy. Well, it’s time to […]