The New KPI

I’m guessing that most of you are familiar with the term or concept of a KPI – a key performance indicator. Leaders and organizations embrace KPI’s in different ways and to different degrees – from occasional reference to them to putting KPI’s at the forefront of all strategic planning and […]

Sometimes You Have to Really Change Things Up

If you’re like me, you sometimes get (or feel) stuck. Or perhaps you’re facing a particularly difficult personal, business or leadership challenge, and the traditional solutions don’t seem to be adequate for what you’re facing. Sometimes your problems or challenges require something more or different, perhaps significantly different. And sometimes […]

Where Are You All In?

During the 2015-2016 NBA season, the Cleveland Cavaliers had a slogan – All In – that was the foundation for their season. It was printed in marketing materials, plastered on billboards, shone on scoreboards, emblazoned on hats and t-shirts, and used as a rallying cry during the Cavaliers’ national championship […]

Employment Baggage

We all know about personal baggage. You know, that “stuff” from our past experiences that we carry around with us and bring into future experiences and relationships. That baggage that everyone else has, but we deny that we ourselves have. That baggage that we sometimes use to hit other people […]

Mime Your Leadership

What if you could not speak? What if you could not communicate with words? What if you chose not to use words to communicate and, instead, limited your communication to actions and gestures? What if you chose to mime your leadership? It may sound crazy, but miming your leadership would […]

You’re Not That Good (or Important)

You heard me: you’re not that good, and you’re not that important. Go on, get over yourself. Yes, I’m talking to you. You—the person who feels the need to control and hold on to things. You—the person who has a hard time delegating and handing off because you’re positive that […]

Tell Me What to Do

This is the plea of many new leaders. While this may seem like a logical request, it reflects the misunderstanding of leadership and leadership development. Many of you have become proficient at what you do, even excellent, and then comes the next opportunity for leadership and growth. You’re given more […]

Lost Without Context

I have long believed that context is critical to communication, understanding and leadership. If I want to understand you or your business, I need to know your context. In order to determine whether my services are the right fit and value for potential clients, I need to understand their context. […]

Beware Your Filters

No, not coffee filters—people and message filters. We like to think that we are thoughtful and discerning in our responses and with our reactions (or lack thereof). However, the reality is that we typically react to people, situations and communication based upon the filters through which we experience everything, which […]

Leadership Comes from the Heart

If you’ve heard me speak on leadership, you know that I have four foundational elements of transformational leadership: Leadership is a choice; Leadership is inside out; Leadership comes from the heart; and Leadership is a matter of life (not just business) These concepts are sometimes difficult to explain (and understand) […]