Last week I wrote about phrases that pay and one phrase that doesn’t pay (“Do you have a minute?”). To remind you, it’s important to create or discover phrases that pay – simple phrases that are so clear, rich and recognizable that they pay great dividends for the brands they […]
Phrases That Don’t Pay
May 8, 2019 Leave a Comment
PIn the marketing, branding and speaking world, we talk about the concept of creating phrases that pay – simple phrases that are so clear, rich and recognizable that they pay great dividends for the brands they are associated with. Here are a couple of examples of phrases that pay: Just […]
Communication and Commitment
March 13, 2019 Leave a Comment
CWhen it comes to communication as leaders and team members, we have six different ways of “communicating” about things we want to do or accomplish, but only one of these choices is a clear commitment that invokes personal integrity and accountability. This is also true when it comes to personal […]
The Power of One Word
November 13, 2018 Leave a Comment
Recently, I heard the following communication thought: “Don’t offer blah, blah, blah when blah is enough.” It was a simple message about the ways we are imprecise in our communication, resulting in us saying more than we need to. Thus, one leadership lesson for all of us is to simplify […]
Are You Hiding?
August 1, 2018 Leave a Comment
No matter what your age or generation, nearly all of us have played the game hide and seek. It’s a fun game that can be played inside or outside, and it’s simple enough that anyone can play. Unfortunately, it’s also become a game that we play at work and in […]
It Is You
April 11, 2018 Leave a Comment
If you’re a Seinfeld fan, you’ll remember the episode where George’s girlfriend breaks up with him and uses this line: “It’s not you, it’s me.” In response, George protests that he invented that break-up line and further insists that it is definitely him. Finally, she relents and tells the truth: “Alright […]
Accessible Versus Available – A Leader Shift
March 21, 2018 Leave a Comment
Nearly every leader I meet (and have ever met) struggles with this issue – time. Not only time in general, but the time that is required for (or given away to) other people. Think about your day and contemplate how many times you are asked this question: “Do you have […]
Embrace the Dump in Meetings
January 31, 2018 Leave a Comment
Think about the last time you were in a meeting where you had very strong reservations about the idea being presented or the person presenting the idea. Perhaps you had extreme doubts about achieving the goal being discussed or you had lots of examples of ways that the team or […]
The Leader Pause
January 4, 2018 Leave a Comment
I recently had an unexpected encounter with one of the audience members in a large group setting where I was speaking. I was not able to read her name tag, and I didn’t hear her (due to my hearing loss) when I asked for her name. As a result, I […]
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