Communication and Commitment

CWhen it comes to communication as leaders and team members, we have six different ways of “communicating” about things we want to do or accomplish, but only one of these choices is a clear commitment that invokes personal integrity and accountability. This is also true when it comes to personal […]

Three Shifts in Leadership

Yesterday, I spoke for a group of association leaders on the topic of snow globe leadership, and I want to share with you the core of this message. The most common question I get is why snow globes, and the answer is simple: snow globes are one of the most […]

Trust Starts With You

Here’s a truth that I’ve learned in business and in life – it’s all about trust. Trust is the problem. Trust is the opportunity. Trust is the gap. Trust is the answer. No matter how you label your issues or challenges (e.g. communication, feedback, accountability, teamwork, etc.), it always comes […]

Help Them See It

During several recent coaching sessions, I was talking with leaders about the importance and necessity of helping their team members seeissues, shortcomings and opportunities to improve. Through these discussions, it became clear that managers and leaders usually fit somewhere in a range of approaches – only one of which is […]

Most Powerful Words

During a recent personal retreat, I heard a speaker share several examples of powerful and empowering words – what he called the most powerful words– and over the past month I’ve added on to this list. Most important, I’ve started to realize that using these words with our team members […]

Lead Like a Parent

If you’re like many leaders, your first response to this title is this: “Exactly, I have to lead like a parent because my people act like children.” If that’s your response, think again … if your people are acting like children, then they’ve likely been made to feel like children […]

The Leadership Quadrant

Stephen Covey’s time management quadrants (from his best-selling book The 7 Habits of Highly Effective People) have been referenced and utilized for decades, and they continue to be a valuable guide to improving your effectiveness in business and in life. The concept is pretty simple – all activities fall into […]

What’s Your Impact Awareness?

Previously, I’ve written about this leadership truth: Everything you do (or don’t do) and everything you say (or don’t say) has an impact, intended and unintended. Conscious and effective leaders constantly scan for and consider these impacts. The awareness and personal ownership of these impacts is a vital part of […]

What Baggage Will Your People Leave With?

Let’s get one thing straight right at the beginning – we ALL have baggage. Whether it’s emotional, family, parenting, education, relationship, religious, political or employment baggage. If  you’ve lived, then you have baggage. I often hear or read of people saying that they don’t have any baggage, but unless you […]

You’re Not That Good (or Important)

You heard me: you’re not that good, and you’re not that important. Go on, get over yourself. Yes, I’m talking to you. You—the person who feels the need to control and hold on to things. You—the person who has a hard time delegating and handing off because you’re positive that […]