The New KPI

I’m guessing that most of you are familiar with the term or concept of a KPI – a key performance indicator. Leaders and organizations embrace KPI’s in different ways and to different degrees – from occasional reference to them to putting KPI’s at the forefront of all strategic planning and […]

You’re Not That Good (or Important)

You heard me: you’re not that good, and you’re not that important. Go on, get over yourself. Yes, I’m talking to you. You—the person who feels the need to control and hold on to things. You—the person who has a hard time delegating and handing off because you’re positive that […]

What’s the Big Secret?

  In most organizations, the norm is to withhold information (especially financial information) from the team members, or to at least limit what information is shared with team members. I’ve heard many reasons for this withholding, but what message do we send when we choose not to let team members […]