Reframing Expectations

In my journey over the past couple of years, I’ve experienced an amazing amount of peacefulness and calm (often in the midst of chaos), and I rarely experience stress. When I start telling people about this, I usually get one of four comments or questions: Where are you getting your […]

Assessing the ROIS

You’re probably guessing that this post is about ROI’s (Return on Investment), but you’re wrong. It’s about a concept that came to me during a recent leadership keynote I delivered. I was talking about one of my favorite topics – the ways that soft skills (e.g. people skills, social skills, […]

Embracing Assumptions

I know what you’re thinking. “Jeff, are you insane? Assumptions are bad. In fact, Jeff, I’ve heard you speak about NOT making assumptions. And what about the old saying, ‘When you assume, you make an ass out of u and me.’ What’s up, Jeff?” Okay, I get it. Admittedly, this […]

Unmasking Integrity

Integrity is a big word and certainly a bigger concept. It’s one that’s often talked about and aspired to, but I’m not sure it’s often understood (at least not with any kind of common language or understanding). I rarely (if ever) meet someone that wants to be outside of integrity […]

Great Expectations

No, I’m not talking about the classic Charles Dickens’ novel or the movie based upon the book. I’m talking about the seeming challenges we have with expectations – setting them, meeting them (or other people meeting them) and how we respond when expectations are not met. Too often the result […]