Communication and Commitment

CWhen it comes to communication as leaders and team members, we have six different ways of “communicating” about things we want to do or accomplish, but only one of these choices is a clear commitment that invokes personal integrity and accountability. This is also true when it comes to personal […]

What’s the Secret?

Actually, it shouldn’t be a secret – it should be openly and regularly shared. It should be one of the most important things that’s shared, but the reality is often otherwise. The “it” is what you think about a team member and their performance, especially if that team member reports […]

Help Them See It

During several recent coaching sessions, I was talking with leaders about the importance and necessity of helping their team members seeissues, shortcomings and opportunities to improve. Through these discussions, it became clear that managers and leaders usually fit somewhere in a range of approaches – only one of which is […]

What If You Don’t Know?©

We all think we know. We certainly all want to know. We think we know what we need to do different or better. We want to know that we are on track and be aware if we are off track. We think we know (or will know) when we’re engaging […]