The Power of One Word

Recently, I heard the following communication thought: “Don’t offer blah, blah, blah when blah is enough.” It was a simple message about the ways we are imprecise in our communication, resulting in us saying more than we need to. Thus, one leadership lesson for all of us is to simplify […]

The Leader Pause

I recently had an unexpected encounter with one of the audience members in a large group setting where I was speaking. I was not able to read her name tag, and I didn’t hear her (due to my hearing loss) when I asked for her name. As a result, I […]

Lost Without Context

I have long believed that context is critical to communication, understanding and leadership. If I want to understand you or your business, I need to know your context. In order to determine whether my services are the right fit and value for potential clients, I need to understand their context. […]

Unmasking Integrity

Integrity is a big word and certainly a bigger concept. It’s one that’s often talked about and aspired to, but I’m not sure it’s often understood (at least not with any kind of common language or understanding). I rarely (if ever) meet someone that wants to be outside of integrity […]