Embracing Assumptions

I know what you’re thinking. “Jeff, are you insane? Assumptions are bad. In fact, Jeff, I’ve heard you speak about NOT making assumptions. And what about the old saying, ‘When you assume, you make an ass out of u and me.’ What’s up, Jeff?” Okay, I get it. Admittedly, this […]

Great Expectations

No, I’m not talking about the classic Charles Dickens’ novel or the movie based upon the book. I’m talking about the seeming challenges we have with expectations – setting them, meeting them (or other people meeting them) and how we respond when expectations are not met. Too often the result […]